FAQ’s

Bootle 13At Optisavers we take eye health very seriously so we have compiled a list of our most frequently asked questions below, we also offer some eye health information online, please contact us if you have another question or would like to speak to one of our advisors.

1. Q; How often do I need an eye test?

A: Optometrists recommend that you should have an eye test at least every two years. An eye test can detect underlying health problems as well as changes in our vision.

2. Q; How can I get an eye test?

This is simply a case of arranging an appointment with us. There is no registration process involved. You can even book your eye test online.

3. Q; What optical care and services are available under the NHS?

People in the following categories are entitled to a free NHS eye test:

  • Are aged under 16*
  • Are aged 16,17 or 18 and in full-time education*
  • Aged 60 or over.
  • Diagnosed glaucoma patients.
  • Aged 40 or over and are either a parent,brother,sister or child of a diagnosed glaucoma patient, or
  • Have been advised by an opthalmic practitioner that they are at risk of glaucoma.
  • Diagnosed with diabetes.
  • Registered blind or partially sighted.
  • Require complex lenses*
  • Those whose eye test is carried out by a hospital eye department as part of the management of an optical condition.
  • Patient or partner are in receipt of Income Support, Income-based Jobseekers Allowance or Pension Credit Guarantee Credit*
  • Named on a valid NHS tax credit exemption certificate*
  • Named on a valid HC2W certificate.
  • If you are named in a valid HC3W you might get partial help towards the cost of a private eye test.

*Also entitled to a NHS voucher towards the cost of spectacles or contact lenses.

Q4. Is my child likely to inherit my need for glasses?

Possibly, if both the biological parents wear glasses, your children are likely to need them as well.
Children can be examined at any age and it is a good idea to get them tested before they start school.

Q5. Are sunglasses good for my eyes?

There is a benefit to wearing sunglasses or UV protective lenses, i.e. wearing them may protect against cataract formation. Clear lenses with a UV protection may offer greater protection than darker lenses as they allow the eyes to be exposed to more light. This causes greater constriction of the pupil which lets less light enter the eyes.

Q6. My optometrist has told me I have a slight astigmatism. What is it and can I wear contact lenses?

Astigmatism is usually caused by an irregualar shaped cornea and can cause unfocused vision at all distances.

For many years now, contact lenses have been available for most types of astigmatism. Our contact lens optician will be able to fit you with the most suitable and comfortable lens for yourself.

Q7. Can I wear contact lenses?

Just about everyone who currently wears glasses can wear contact lenses with ease. There has been a significant advance in contact lens technology in recent years and contact lenses today are extremely comfortable. Most people forget that they are wearing them after a few moments of putting them in.

Q8. How will I get them out?

Our expert staff will take you through the process step-by-step, teaching you the different techniques and advising you on the after care process.

Q9. I wear bifocal/varifocal glasses. Are contact lenses suitable for me?

Yes, contact lens advancement has allowed us to provide a multi-focal contact lens which gives clear vision at all distances.

Alternativley, we can provide you with distance contact lenses and a pair of glasses to put over the lenses for reading.

Q10. What should I do if my contact lenses are uncomfortable?

Always remember…If in doubt? Take them out!!

Then you should make an appointment to see your contact lens optician. They will be able to examine the lenses and see if there is any damage or deposits on them which may make them uncomfortable.